User Account Deactivation and Data Deletion Policy

At Vacastay Culture, we respect your privacy and are committed to ensuring that you have full control over your personal data. This policy outlines the process for deactivating your account and permanently deleting your data from our systems.

1. User Account Deactivation

If you no longer wish to use our services, you may deactivate your account. Once you choose to deactivate your account:

  • You will no longer be able to log in to our platform.
  • All personal data associated with your account, including any saved preferences, interactions, and content, will be permanently deleted.
  • Deactivation is permanent and irreversible.
2. Deletion of Personal Data

When you deactivate your account, the following process will take place:

  • All personal information provided during registration, such as your name, email, phone number, and account preferences, will be permanently erased from our databases.
  • Any content or data (such as posts, messages, or account settings) that you may have stored on our platform will also be removed.
  • Once deleted, this data cannot be recovered by any means.
3. Process for Deactivation

To deactivate your account, follow these steps:

  1. Log in to your account using the URL provided.
  2. Navigate to the Account Settings page.
  3. Select Deactivate Account.
  4. Confirm your decision to deactivate your account. Once confirmed, the deactivation will take immediate effect, and you will lose access to your account.
4. Consequences of Deactivation
  • Loss of Access: Upon deactivation, you will no longer be able to access your account or use any features of our platform.
  • Data Loss: All your data will be permanently deleted from our servers. This includes any records or interactions you may have stored.
  • Irreversibility: Once deactivated, neither you nor our support team will be able to recover your account or any of its associated data.
5. Compliance with Data Protection Laws

We are committed to complying with applicable data protection regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are a resident of a jurisdiction with such laws, you have the right to request:

  • Information regarding the processing of your personal data.
  • Access to or deletion of your data, even before account deactivation.

For more information, or if you have any concerns about your personal data, please contact our support team at Vacastay Culture.

6. Limitations and Exceptions

In certain circumstances, we may retain specific information if required by law, such as:

  • Legal obligations to retain certain records (e.g., financial transactions).
  • Situations where retention is necessary to protect our rights or comply with legal processes.
7. How to Contact Us

If you have any questions or concerns regarding this policy or wish to request additional information, please reach out to us:

  • Email: vacastay.culture@gmail.com
  • Phone: +91 89559 00800

User Deletion Form

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