Cancellation And Refund Policy

1. Cancellation Policy for Booking

You may cancel your resort booking up to 24 hours before the scheduled check-in time. Cancellations made less than 24 hours before the booking time will not be eligible for a refund.

2. Package Cancellation

You can only cancel the entire package within 24 hours of purchase. No refund will be issued for the package if any stay has been utilized. However, if no stays have been used, a refund is possible if the cancellation request is made within 24 hours of the package purchase.